How We Rate Casinos

    All casinos reviewed at cardamomandco.com are assessed using a consistent, Canada-focused methodology. We test each site from the perspective of a Canadian player, with special attention to Mastercard deposits, CAD support, and provincial rules where applicable. Our ratings reflect real-world usability, safety, and value.

    1. Licensing & Regulation

    This is the most important factor in our review process. A casino must hold a valid licence from a recognised regulator before we recommend it to Canadian players.

    We verify licence numbers, check regulator databases, and look for any history of fines, suspensions, or unresolved player complaints. Casinos with no transparent licensing information receive a failing score in this section.

    2. Game Selection & Software Providers

    A strong casino needs a deep and varied game library from reputable software providers. We evaluate the total number of games, the mix of categories, and the quality of the studios involved.

    We also check for providers such as Evolution, NetEnt, Microgaming, Play’n GO, Pragmatic Play, and others known for fair RNG and high production value. A limited library from unknown or unlicensed providers lowers the score.

    3. Bonus Terms & Wagering Requirements

    Bonuses are only as good as their terms. We read the full terms and conditions for every welcome offer, reload bonus, and free spins promotion before assigning a score.

    Unclear terms, hidden restrictions, or predatory conditions significantly reduce this rating.

    4. Payment Methods & Withdrawal Speed

    As a Mastercard casino review site, we pay close attention to how well each casino handles deposits and withdrawals for Canadian players. We test or verify the available payment methods and document real withdrawal timeframes.

    We score higher for instant deposits, fast withdrawals under 24–48 hours, low or no fees, and support for CAD. Slow pending periods, hidden charges, or limited withdrawal options lower the score.

    5. Customer Support

    Reliable support is essential for a positive casino experience. We test the support team through multiple channels and at different times of day.

    We prioritise casinos that offer fast, knowledgeable, and friendly support. Long waits, scripted or unhelpful replies, and lack of 24/7 coverage reduce this rating.

    6. Mobile Experience

    Most Canadian players now gamble on mobile devices. We test the casino on iOS and Android using both mobile browsers and any dedicated apps available in Canadian app stores.

    A seamless mobile experience earns high marks. Broken layouts, missing games, or slow performance lower the score.

    7. Responsible Gaming Tools

    We expect every casino we recommend to provide practical tools that help players stay in control. We test whether these features are easy to find and actually work.

    Casinos that take responsible gaming seriously score higher. Missing or hidden tools, or difficult self-exclusion processes, lower this rating.

    8. Our Rating Scale

    Each casino receives a final score from 1 to 10 based on a weighted combination of the sections above. We use the following scale:

    We re-evaluate casinos periodically, especially when ownership, licensing, payment methods, or bonus terms change.